Future Skills Portfolio

FUTURE SKILLS PORTFOLIO Upskill your Teams Build a Better Future

70% of employees say they haven’t yet mastered the skills they need for the job they have today. Additionally, only 1 in 5 employees say they have the skills they need for both their current roles and future careers. As a result, upskilling and reskilling employees are priorities for many organizations, and learning has now become a business imperative. Gartner, 2021 “

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Contents

Introduction

4

Future Skills Focus

6

Future Skills Checklist

7

Skills Development + Inner Development = Improved Performance

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Future Skills Portfolio

9

Implementation

10

Multi-dimensional Development

11

Self-awareness

13

Relationships

14

Performance

15

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Introduction

How future ready are you?

With change now accepted as ever-constant, employers are focusing their attentions on how to prepare their employees for constant disruption. The biggest investment businesses can make is in providing their employees with the opportunity to develop the agility and mindset needed to accept change as ‘flow’ and shift from ‘survive’ mindset to ‘thrive’ mindset. Primeast’s Future Skil ls portfolio is built on a 30+ year history of working with organisations, providing a ‘whole person’ approach to management and leadership development. It is a modular portfolio which can be incorporated into your Learning and Development catalogue and drawn down by leaders across your organisation depending on individual, team or area needs. Modules are designed to provide a multi-dimensional, multi-sensory learning experience. Pre-rollout consultation with your HR or Learning and Development teams, allows modules to be contextualised to align to existing culture, change or transformation programme goals.

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We are never going to be able to solve our problems with the same order of consciousness that created these problems – Einstein

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Future Skills Focus

Thinking effects behaviours With constant shifting of the skills horizon, it is as important that employees develop such attributes as curiosity, self-leadership and interpersonal intelligence. When designing Future Skill modules, we consider the inner development outcomes as well as the external skill outcomes. Our Future Skills checklist will help inform conversations internally around areas to develop which will impact on culture, behaviours and performance. Where required, Primeast will work with you to identify the gaps between current state and future destination to ensure your learning and development is focused on achieving the organisation’s vision and goals. This work might extend to cultural audits, development needs analyses, transformational change planning and development.

feed him for a lifetime “

Teach a man to fish and you

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Future Skills Checklist – Self-Awareness | Relationships | Performance

Self-Awareness

Relationships

Performance

SKILLS

SKILLS

SKILLS

ATTRIBUTES

Purpose

Conflict

Productivity (Action & Results)

Purposeful & Visionary

Self-Reflection

Collaboration

Innovation

Accountability

Self-Command

Communication (Questioning/Listening)

Coaching & Mentoring

Agility

Prioritizing

Influence (Storytelling, Personal Brand)

Empowering Others

Societal Contribution

Personal Effectiveness

Teamworking

Engaging

Trust

Resilience

Cultural Intelligence

Talent Development

Sense-Making

Feedback

Mastering Change

Consider the future challenges you will face as an organization.

Creative Thinking

ATTRIBUTES

ATTRIBUTES

Critical Thinking

Inner Compass (purpose & values)

Interpersonal Intelligence

Systems Awareness

Which skills and attributes, if embedded, would help to overcome existing limitations and unlock performance?

Mental Fitness

Empathy

Strategic Focus

Learning Mindset

Compassion

Decision-Making

Self-Confidence

Discernment

Problem-Solving

Integrity

Wisdom

Sustainability

Authenticity

Needs Critical Attention

Presence

Purpose, Vision & Culture

Emotional Intelligence

Needs Improvement

Inclusivity

Operational Management

Curiosity

Good Performance

Customer Orientation

Courage

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Skill Development + Inner Development = Improved Performance

Future Skills modules are designed and facilitated to develop critical, ‘visible’ skills along with ‘inner’ development and attributes. This ensures a holistic approach to development that has proven to yield real behaviour change far beyond any programme we deliver. Focusing on developing a positive or growth mindset impacts on enhanced

Performance

emotional intelligence – the key to unlocking sustainable and long-term individual growth.

Relationships

Self-awareness

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Future Skills Portfolio Developing future talent for a sustainable future

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Implementation

• Modules are delivered virtually by an experienced Primeast facilitator in the required language (written materials are provided in English and can be translated upon request for an additional fee) • 3-hour sessions • Designed for 16 participants • Hosted on Primeast’s Digital Campus • Includes digital toolkit comprising worksheets, job aids and additional resources

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Multi-dimensional Development

Modules are designed for aspiring managers and above to develop the foundational skills and knowledge needed to manage and lead high performing teams. Performance

Developing human skills will impact on mental fitness, resilience, agility and self leadership, equipping employees with the inner development and mindset to scale up performance and be future fit.. Self-awareness

Relationships Understanding self and impact on others will unlock relationships resulting in improved collaboration, innovation and building a cohesive, culture where employees thrive.

Self-awareness click to view module content

Knowing your Saboteur

Resilience through Change

Growth Mindset

My Why, My Ikigai

Change Ready

Courage and Confidence to be Curious

Marginal Gains, Big Wins

Harnessing Your Sage

Growing EQ

Relationships click to view module content

Developing Cultural Intelligence (CQ)

Mastering Communication

Growing EQ

Teams United

Change Leader

Talent Accelerator

Constructive Conversations

Turning Conflict into a Positive

Knowing your Saboteur

Teams That Trust

Igniting Team Performance

From Power to Empower

Can I Give you Some Feedback

Unlocking Innovation

Harnessing your Sage

Performance click to view module content

Virtual Presentations Presence Energy and Impact

Igniting Team Performance

Constructive Conversations

From Power to Empower

Change Ready

Can I Give you Some Feedback?

Talent Accelerator

Coach on the Go

Change Leader

Teams United

DiSC Unlocking Communication Styles

Unlocking Innovation

Turning Conflict into a Positive

Teams That Trust

Design Thinking

Future Skills Click to return

People with growth mindsets are more likely to succeed - they are more motivated to learn and can handle setbacks, seeing them as an opportunity rather than a barrier. Adopting a growth mindset can supercharge your wellbeing and growth.

Growth Mindset

Description

A growth mindset encourages you to overcome obstacles and view setbacks as opportunities. Switching from a fixed to a growth mindset allows you to focus your energy on learning and feel empowered to achieve high value goals.

Outcomes

Content • Look at the Comfort Stretch model and think about where you spend most of your time • Explore examples of switching from fixed to growth mindset based on Carol Dweck's model • Practise mental exercises that can help you increase your ability to use your growth mindset

• Understand the benefits of a growth mindset • Use the Comfort Stretch model to reflect on how often you're outside your comfort zone and how you deal with it • Assess your strengths and areas for development • Practise modelling a growth mindset • Develop an action plan

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Developing Emotional Intelligence (EQ) is one of the most powerful enablers for your teams as they develop to be future fit, equipping them with the skills and mindset needed to self-lead successfully.

Description

Growing EQ

Teams that trust each other perform better because they have a shared understanding of what each member brings. They have signed up to what they are looking to achieve and are fully committed to it. In complex and remote team structures, building trust by agreeing to work without ego or agenda is critical to creating a one-team identity. This module will explore the principles of trust and provide participants with a practical toolkit to strengthen relationships and drive team performance.

Outcomes

Content

• Understand how Emotional Intelligence can help

• Completion of an Emotional Intelligence self-assessment to help participants identify EI skills critical to workplace success • Examining the impact of behaviour on communication, influencing others and their performance • Exploring a range of approaches that participants can begin to implement in order to manage and develop their own emotional maturity

you to form stronger relationships and communicate and collaborate with others effectively

• Build your emotional maturity – the ability to recognise the impact of your own behaviour, on yourself and others – and choose how to respond, not react

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This incredibly powerful workshop is based on the Barrett Values PVA tool and will give participants the opportunity to understand more about their own values and "Ikigai" (a Japanese concept that means your 'reason for being'), and the potentially differing values of their team members, in order to harness these more effectively in pursuit of the organisation's purpose.

Description

Content • Complete the Barrett Values PVA, identifying opportunities for personal growth with the support of an accredited Barrett Values coach • Complete several practical exercises to uncover the drivers behind behaviour and how this can be shared with your team for improved performance • Develop your own personal flag to discover your Why and how you can use your strengths to their full potential In the race to attract and keep the best talent, organisations need to understand that purpose matters. Employees can only truly engage with the work they do once they understand their own purpose and align that purpose with the organisation's – doing this unlocks their sense of doing meaningful work and personal fulfillment. Leaders must also understand and model purposeful leadership to be able to both inspire effectively and engage their employees in a meaningful way.

My Why, My Ikigai

Outcomes

• Better understand your values and purpose and how this might help you align more closely to your organisation's values and purpose • Reflect on the "power of purpose" in your own role, considering engagement and motivation • Use the Barrett Values PVA information to consider next steps for performance improvement

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Curiosity often inspires the courage to discuss the undiscussable, challenge current thinking, deviate from behaviours accepted as normal, and to do what others previously thought impossible. Children should be our role models. They are ready to play, have a go, learn from failing and enjoy the ride.

Courage and Confidence to be Curious

Description With a curiosity mindset, we are not limited by what we see in front of us and what has been done before. Curiosity pushes people toward uncertainty and allows them to approach it with a positive attitude. This module introduces a number of techniques which can be implemented on the journey to building confidence and connection in what you are passionate about and beginning to understand your own vast potential.

Outcomes

Content

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How to overcome the inhibitors of curiosity

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Explore the power of a curiosity mindset

Release your inner child

• Examine real "What if" scenarios from a curious child perspective • Identify areas in the workplace where you can implement your learning and increase curiosity in your culture

• Challenge your existing approach to release your potential

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Are you having trouble prioritising a growing list of demands? Now is the time to stop, take a step back and rethink your workload in order to take a positive mindset approach to freeing yourself up to do better for yourself and others.

Description

Content • Explore the habits of highly effective people and how to put them into action • Understand stress and its impact • Discover how to become less distracted by everyday events and create positive habits to help you reach your high value goals • Activities to allow you to identify and practice your personal effectiveness Drawing on key texts such as "7 Habits of Highly Effective People", "Indistractable" and "Atomic Habits", participants will explore how to manage self, mindset and time more effectively in order to serve clients and colleagues more efficiently. If you want to improve your productivity you can make the biggest changes by improving your focus. This module will help you to take simple actions that will reduce distractions and allow you to direct your energy and efforts into the highest priority work.

Marginal Gains, Big Wins

Outcomes

• Spend more time working toward your high-value goals • Gain a balance between professional goals and personal time • Manage time and self more effectively • Be aware of limiting habits and default behaviours and have strategies for countering these and improving your own effectiveness.

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Introducing a framework for developing mental fitness created by Shirzad Chamine. The Positive Intelligence programme grows your three core mental fitness muscles. The programme begins with getting to know your Saboteur exploring the results of your free PQ assessment.

Description

Knowing Your Saboteur

After completing the free PQ assessment, participants will explore their own Judge Saboteur and its accomplice Saboteurs. Understanding the patterns of our learned behaviours helps us to begin to harness the strengths we can bring and also how they might negatively impact on others when overplayed. Developing this positive intelligence will have a transformational effect on how you perceive yourself and will also result in more conscious and positive exchanges and improved relationships with others.

Outcomes

Content

• Develop self-awareness regarding sabotaging behaviours • Reframe your thinking to enable you to develop your self-command muscle allowing you to act/react more consciously and effectively • Learn a number of techniques to support the development of your mental fitness muscle

• Complete the Positive Intelligence (PQ) assessment and explore your report detailing your top Saboteurs • Understand how you might be self-sabotaging performance and relationships through learned behaviours • Explore the nature of survival instincts which impact negatively on behaviours when overplayed

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Building on the work of Shirzad Chamine and Saboteur behaviours this module explores how to move to a positive mindset. Understanding how to operate from your ‘Sage’ point of view means that you respond and engage with colleagues consciously rather than react ively. This has a direct impact on the quality of conversations, the outcomes, your performance and your working relationships.

Description

Once you begin to develop your mental muscle you can begin to intervene your Saboteur and move to ‘Sage’ thinking. Participants are introduced to the concept of the 5 Sage behaviours which can be adopted in a range of conversations to create better outcomes. Applying this framework has proven to have a transformational impact on relationships, behaviours, mental fitness, and overall performance.

Harnessing Your Sage

Outcomes

Content

• Build your mental muscle to unlock your Sage powers of empathy, curiosity, creativity and calm to enable clear headed action and results. • Practice a number of techniques which can be applied to improve relationships and performance • Be confident in applying the Sage behaviours; empathise, explore, navigate, innovate and activate to improve outcomes

Participants will have completed the free PQ assessment identifying their Saboteurs and will then practice several mental fitness ‘reps’ they can employ to increase self-command. This module explore the 5 Sage behaviours – explore, empathise, navigate, innovate and activate, and how to apply them using some simple and practical techniques.

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In the 'decade of disruption', where we face constant change and challenge, being resilient can turn this from a nightmare into an opportunity.

Description

By looking at a range of tools to build your resilience, and giving you the strategies to ensure your resilience levels are protected throughout times of adversity, this module will ensure that you can perform consistently at your best.

Resilience Through Change

Outcomes

Content

• Develop an understanding of the dimensions of wellbeing and resilience, and be able to identify actions to build on this in self and others • Understand the impact change has and learn strategies to not only cope with it, but thrive

• Look at the impact change and similar challenges can have on us, both physically and mentally • Complete, share and discuss the outcomes of your resilience questionnaire • Examine several tools and frameworks which can be used to support resilience • Explore triggers and ways of managing them in order to maintain a good sense of wellbeing

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Set your cross-cultural innovation teams up faster and get better results by developing their Cultural Intelligence (CQ). Facilitate happiness at work and encourage and reinforce inclusion and talent retention by starting your team members from a point of understanding and appreciation for the talents and perspectives each of them contributes.

Developing Cultural Intelligence (CQ)

Description

Organisations and individuals need to have the means to ask the right questions of themselves and others, in order to understand different cultural working styles. By developing this mutual understanding, cultural differences can become strengths in problem-solving, rather than obstacles.

Outcomes

Content

• Gain an understanding of the concept of Cultural Intelligence (CQ) and the simple steps that can be taken to improve CQ levels • Utilise knowledge of different cultural dimensions to foster greater innovation • Achieve higher levels of engagement and improved efficiency within increasingly diverse and remote workforces

• Complete an online CQ test and analyse ways to improve that score • Look at Hofstede's Cultural Dimensions and Hall's High & Low Context cultural models and apply those to different case studies and experiential role plays • Examine a Cultural Intelligence toolkit and develop an action plan to improve CQ levels

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Research repeatedly shows that the most high-performing teams are those that are aligned and inspired to achieve a compelling vision and purpose. By creating the conditions to support agile, creative and innovative thinking, your teams can achieve performance beyond boundaries.

Description

Igniting Team Performance

Team performance works in cycles, with peaks and troughs in productivity and effectiveness. By understanding the critical dynamics of successful teamworking, you will ensure that your leaders will be equipped with the knowledge, skills and mindset to be able to identify why things might not be going so well, and what they can do to re-ignite team performance.

Outcomes

Content

• Improve team communication, effectiveness, coordination and collaboration • Confidently assess your team's current status and identify focus areas for development • Develop action plans to improve team performance and implement them in the workplace

• Using team processes for planning, problem-solving, decision-making and continuous improvement • Utilising trust as the foundation of high-performing teams to create commitment, accountability and results • Building a supportive team environment that values equality and diversity and embraces healthy conflict

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High-performing teams thrive irrespective of the challenges – this is due to them being united in the team's purpose and having efficient processes and systems in place, along with shared values and behaviour frameworks.

Description

Teams United

Whether your team is new, growing or simply adapting to a new project, investing in creating positive working relationships will maximise performance. Set the team up to succeed, and they will become high-performing, self managed teams with the skills and knowledge to adapt and perform regardless of the tasks and challenges they face. This module will examine how to build a team charter that takes account of the purpose of the team, its required processes and systems, as well as any shared values and behaviours.

Outcomes

Content

• Possess a good understanding of the foundations of an effective team charter and why it's important • Identify and examine the conditions required for the team to thrive • Have an action plan for implementing a team charter back in the workplace

• Depending on the nature of the cohort, participants will either learn how to develop and engage their teams in the building of a team charter, or in the situation where the full team attends, the facilitator will help the teams develop their own team charter resulting in high engagement and ownership.

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What's the secret to becoming a high-performing team? Being a team that trusts each other. Accelerate your team's performance, get a greater sense of fulfilment, and become cohesively aligned to deliver the best results.

Description

Teams that trust each other perform better because they have a shared understanding of what each member brings. They have signed up to what they are looking to achieve and are fully committed to it. In complex and remote team structures, building trust by agreeing to work without ego or agenda is critical to creating a one-team identity. This module will explore the principles of trust and provide participants with a practical toolkit to strengthen relationships and drive team performance.

Teams That Trust

Outcomes

Content

• Gain a shared understanding of the importance of trust within teams • Learn how to build and nurture trust in relationships • Develop action plans to develop the elements of trust and identify how they impact on each other

• Explore what trust is and why it is the foundation of a high performing team • Discuss how certain elements come together to build trust as well as how this 'trust equation' plays out in real life • Identify practical steps to develop relationships built on trust.

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To thrive in an uncertain future, organisations must demonstrate the agility to embrace and respond to change. This module helps participants improve their ‘change intelligence’ – developing the knowledge, skills and attitude to be 'change-ready'.

Description

With significant change almost inevitable in an increasingly volatile and complex world, individuals and teams need to master their own positive response. The module will help individuals to better manage change by fostering a growth mindset and developing curiosity and resilience, making change and growth part of everyday business life.

Change Ready

Outcomes

Content

• Explore ways to maximise the opportunities of working in an uncertain world • Use the Change Readiness Questionnaire to evaluate your ability to handle change and how you can strengthen these • Examine and practice a range of approaches that can be employed to support individuals and teams through change • Develop a workplace action plan

• Complete the Change Readiness Questionnaire and reflect on the insights • Explore the impact of change on self and others • Understanding human responses and reactions to change • Apply the Kübler Ross Change Curve to a workplace scenario • Create an action plan to increase change readiness

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Leading through change in an uncertain and unpredictable world puts great demands on leaders – rise to the challenge by learning how to navigate change successfully, and engage, motivate and inspire your team to be 'change-ready'.

Description

Aimed at managers responsible for the delivery of change initiatives, this practical workshop provides participants with relevant insights into a range of behavioural tools which they can employ to manage successful change. Studies show that many change projects fail due to lack of attention to the human aspects of business change. This workshop will therefore help participants to support both individuals and teams through times of change by developing a strong awareness of the human dynamics of change.

Change Leader

Content

Outcomes

• Complete a 'Change Focus' questionnaire and reflect on its insights • Understand behaviours and responses to change • Understand the balance between process and behaviours • How to adapt to different audiences throughout the change process • Understanding the change journey • Action plan using the toolkit provided

• Understand the psychological impact of change and resistance to change • Explore the benefits and drawbacks of different strategic approaches to leading change • Be able to deploy a range of approaches to support individuals and teams through change • Develop an action plan including the human dynamics of change to help deliver a specific business change initiative

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DiSC assessments are used in thousands of organisations around the world, from government agencies and Fortune 500 companies to nonprofits and small businesses. The reason is simple: the DiSC profiles help build stronger, more effective working relationships by highlighting personal preferences for communication styles.

Description

DiSC Unlocking Communication Styles

The DiSC profile is not a personality test (this would assume right or wrong answers), but rather an assessment of your communication behaviours. All DiSC styles provide equal value and are measured across the DiSC dimensions of behavior (Dominance, Influence, Steadiness, and Conscientiousness) that make up the DiSC model. It helps individuals understand themselves, learn strategies to improve interaction with others and achieve higher workplace satisfaction and results.

Outcomes

Content

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Build on individual strengths and identify opportunities for growth

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Complete DiSC self assessment

• Explore the DiSC dimensions and what each brings and how it plays out with others • Identify opportunities for individual growth and wider impact on the team and organisation.

• Reduce conflict and avoid misunderstandings • Improve communication across teams • Provide a common language to help teams understand one another and work better together

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Have you ever put off a conversation with a colleague because you thought it would be too challenging? Difficult conversations need to be had in the workplace from time to time, and they can be difficult to manage. This practical workshop provides a framework that helps to turn them into opportunities to learn and grow.

Description

You're not alone if you struggle to have difficult conversations with colleagues. Perhaps you're reflecting on how best to give feedback to someone, or maybe you're thinking how you can tell someone you think they're underperforming. In this workshop you'll be encouraged to frame these discussions as a positive learning opportunity for both parties. When you seek to understand — you are more likely to achieve a positive and mutually beneficial outcome. Empathy rather than judgement changes the whole dynamic.

Constructive Conversations

Outcomes

Content

• Feel confident to use a framework for managing difficult conversations in the workplace • Seek to understand to achieve a positive outcome for all • Apply the framework to a number of workplace situations: performance management conversations, giving effective feedback and delegating for development.

• An examination of the principles and importance of communication for constructive and desired outcomes • Exploring a number of frameworks which can be applied to real work scenarios • Action planning for continued development

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Whilst our communication skills are being tested now more than ever, one thing never changes – an ability to communicate well and influence effectively is critical to business success. Develop an intuitive, authentic and open communication style, and you will make the most powerful impact every time, whatever your business context.

Description

Since effective communication requires greater emotional connection and a more empathic approach, this workshop will help participants develop an intuitive, authentic and open communication style. By exploring several proven communication and influencing techniques, participants will develop the skills needed to thrive in a hybrid workplace, and be able to build stronger relationships through trust, fuel better collaboration, and enable more effective business outcomes.

Mastering Communication

Outcomes

Content

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Understand the dynamics of effective communication on both a personal and organisational level

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Explore the practice of generative listening

• Identify your communication style and that of others via the Communication Styles Inventory • Successfully apply the 4 Cs of Communication (Clarity, Coherence, Control and Credibility) for maximum impact • Understand the importance of effective communication when developing a team culture

• Build greater collaboration, creativity and critical thinking in your teams • Gain support for your ideas, develop relationships and partnerships, and inspire and encourage others

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Does the thought of giving feedback fill you with dread? If so, you're not alone. After all, when it's not given well, feedback can negatively affect people's development. But it doesn't have to be this way; learn how to give it effectively and make feedback a gift.

Description

For many, the question "can I give you some feedback?" invokes a sense of dread because they can remember the times feedback was given to them in a negative, non-developmental, way. For feedback to be effective, a learning culture needs to be fostered where it is seen as a gift and an opportunity to grow. This learning culture applies to all levels of an organisation – including leaders. Participants will practice giving feedback, using simple tools and frameworks, in a safe environment.

Can I Give You Some Feedback?

Outcomes

Content

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Develop a good understanding of a simple feedback framework and how to apply it

• Explore theory and best practice, and the different types of situations where feedback can be helpfully given and received • Complete a number of practical activities to build confidence on using a range of frameworks for feedback • Explore a number of recommendations and actions for participants' own personal development

• Feel confident in giving effective feedback to colleagues in the workplace • Engage with feedback as a gift and receive it well from others

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When working with others, conflict is inevitable; people have complex needs and exhibit complex behaviours which can be difficult to handle. This module will help you to approach conflict with the curiosity to explore and understand what it means and reframe it to become a positive experience that leads to greater understanding.

Description

Although conflict can sometimes result in creativity, it can also be very disruptive and must be managed effectively to reduce the negative fallout. This module will help participants to develop the skills necessary to navigate conflict without judgement and to understand when to empathise, explore, activate, navigate or innovate for a positive outcome.

Turning Conflict into a Positive

Outcomes

Content

• Gain the skills and confidence needed to deal with conflict at an early stage • Explore the Thomas-Kilmann framework to consider different strategic choices and consequences Examine some fundamental techniques to prepare and approach difficult situations productively and with a growth mindset • Practise and recognise how personal approaches and preferences can impact a situation •

• Consider when and why conflict arises and recognise some of the most common reasons • Become confident in exploring choices through the Thomas-Kilmann model: avoiding, competing, compromising, accommodating and collaborating • Explore scenarios and techniques for conflict resolution

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Presenting virtually has never been more important to business success – but it can be challenging. With the right tools, and the right approach, it doesn't have to be.

Description

Virtual Presentations Presence Energy Impact

Virtual communication is becoming "business as usual". Whether it's a meeting, a learning workshop or a coaching session for you or someone else, being able to present effectively in the virtual space is instrumental. In this practical workshop, you'll discover how to adapt your communication style, influence others, build engagement and get the most out of your online platform.

Outcomes

Content

• Build the technical skills necessary to effectively support and facilitate virtually • Greater confidence and ability in designing virtual sessions and presentations, to achieve the outcomes you want • Use a range of techniques to generate presence and raise engagement

• Understand how to create presence to influence and engage your audience • Explore a range of techniques to inject energy into online meetings, workshops and exchanges • Structuring online exchanges to ensure maximum impact with some practical exercises to develop the skills required to tell your story

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Want to become a more effective leader? Adopt a servant leader approach, grow the talent within your teams, and move from being a task manager to a people enabler. Supporting the personal and professional development of your teams will improve their performance and contribute to wider organisational success.

Description

Embracing learning and development to ensure continued business growth is essential to maintain competitive advantage, and a manager's role in this is critical. This workshop will provide participants with a range of valuable tools and practical and actionable approaches to support the development journey of their people through coaching, mapping opportunities to developing skillsets, delegating effectively, and understanding individual and team development needs.

Talent Accelerator

Outcomes

Content

• Understand and utilise the Skill Development Journey in the management of talent within your team • Confidently apply and share models with your team to ensure all team members develop at the right pace • Complete a practical Skills Development plan that will aid diagnosis of both your own and your team's development needs

• Explore the Skill Development Journey model • Complete a practical action plan for self and others within your team • Learn how to ensure you as manager become the learning and development champion for your team

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Design Thinking is a tried and tested process supported by a selection of practical tools and insights. It encourages an explorative, growth mindset which allows teams to collaborate and identify innovative and creative solutions to complex problems.

Description

By taking time to really understand an issue and its impact on users, teams can redefine problems and collaborate to identify innovative solutions to then prototype and test for success. Design thinking requires a mindset shift that encourages teams to fail forward and search for answers to those complex and ill-defined problems.

Design Thinking

Outcomes

Content

• Develop an understanding of the 5 stage Design Thinking process • An introduction to some tools and techniques which can be implemented in team decision making exercises

• An interactive introduction to the Design Thinking process, with exploration of practical tools and techniques to implement within the workplace. • Participants will be guided through several activities which allow application of the framework while testing out the skills needed to achieve success at each stage

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If micro-management is the biggest threat to creativity, delegation is the greatest gift, when done correctly. The selfless leader actively seeks out opportunities to stretch and challenge their teams, helping them to develop their capability and agility.

Description

From Power to Empower

It can be tempting to "just do it yourself“, particularly when you are busy. You might think it will take more time to tell someone what to do than to simply do it yourself. Delegation is a critical tool in developing your teams and when you do it well, they will rise to the challenge and thrive, becoming more capable and agile — often giving you back the important time you need to focus on strategic opportunities and projects. In this practical workshop, you'll use the DREAMS framework to help make effective delegation a reality.

Outcomes

Content

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Reflect on your own barriers to delegation

• Exploring the barriers to delegation using a questionnaire and heat maps to highlight strengths and areas for development • Apply the DREAMS approach to be able to delegate effectively • Consider skills and strategies to bring DREAMS to life using real, workplace examples

• Understand and explore the DREAMS framework to make effective delegation a reality • Develop a toolkit of resources and approaches to overcome barriers and sustain delegation for the benefit of the team and their own time management • Identify ways to increase and sustain team capability and agility.

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Enhance your leadership skills and draw out the best in your colleagues and employees by utilising the power of positive coaching conversations. This workshop provides participants with a fundamental understanding of the skills required to coach in the moment.

Description

Leaders who have coaching conversations with their colleagues and team members reap the rewards of a team that is empowered to take responsibility and drive their own performance. Using coaching techniques like active listening, goal-setting and focused feedback at work can enable your employees to develop more effectively. Participants will apply trusted coaching frameworks, such as GROW, to workplace scenarios, to enhance employee conversations, improve performance and increase engagement.

Coach on the Go

Content

Outcomes

• Exploring GROW – understand and how to apply to coaching conversations • Coaching in the moment – how, when, and why you would coach vs delegate? • Developing core coaching skills through practice and feedback with takeaways to support applying learning in the workplace

• Have a thorough understanding of the concept of coaching as a performance development tool • Practise having a workplace-relevant coaching conversation using the GROW framework • Make a commitment to practise using coaching in some self-identified scenarios in the future

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Future Skills Click to return

For organisations to thrive during times of disruption, they must innovate – not just responding to change, but anticipating it. The challenge for businesses is to nurture innovative thinking internally. The good news is, innovation is not just the gift of the select few: innovative thinking, once understood and unlocked, can be nurtured.

Description

Unlocking Innovation

With constantly changing customer needs, markets and technologies, business leaders must innovate to move forward – anticipating change and creating opportunity. Once understood and unlocked, innovative thinking can be nurtured across the organisation through process, mindset, and by fostering a culture where employees and teams are given the capacity to think and explore – and the freedom to fail.

Outcomes

Content

• Understand the meaning, conditions and scope of innovation • Be able to implement a number of processes and approaches to develop the foundations for innovative thinking • Plan an approach at a team, department or organisational level for fostering innovative thinking

• Explore and understand the types of innovation opportunities which might exist and be applied to current situations and working environment • Develop knowledge of the conditions and processes needed to create a culture of innovation in teams • Create action plans based on recommendations to begin to establish a creative and critical thinking approach to problem-solving and process improvement .

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Get in Touch

For a discussion regarding a rollout of masterclasses from the Future Skills Portfolio, get in touch

Read more in the Future Skills Future Thinking White Paper

Sarah Morgan - Director/Head of Sales & Marketing EMEA/Global

+44 (0)1423 531083

sarah.morgan@primeast.com

Beth Williams - CEO, Primeast North America

+1 609 642 8821

beth.Williams@primeast.com

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When you’re finished changing, you’re finished – Benjamin Franklin “

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Primeast Global +44 (0) 1423 531083 | Primeast North America +1 609 642 8821

primeast.com