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Introducing Primeast

Introducing Primeast

“There are no short cuts to any place worth going.” Beverley Sills

because we believe Working with organisations globally as learning & development partner with a network of over 120 associates worldwide

complex

Primeast provides 2 core service offerings

The Leadership Concept

Primeast Academy

Workforce development & skills

Effective group & team working

The Leadership Circle TM

Management training

Barrett Values TM

PrimeFocus TM

A better way

A better why

Action Coaching

Growth Coaching

A rich, dynamic learning & development solution

Which, in combination, provide the building blocks to business growth

Engagement

Culture

Alignment

Purpose

Vision

Values

Management Training

Skills Development

EQI

Teamworking

And because leadership development is a unique and personal journey

building on strong foundations

we provide a flexible menu of skills development from early career stages

The Leadership Journey

TLC 360

Leticia

Spiritual wellbeing

Valuesshadow, Demartini

Generative listening

Creative v reactive

Immunity to change

Personal Values PVA

Triggers and hot buttons

Presence & personal brand

Dealing with ambiguity

Purpose

Theory U

Case in Point

Behaviour /competency 360

Mental Wellbeing

Deconstructive feedback

CSI

MBTI

EQiawareness

Resilience

Feed forward

Meditation

EQi 360

Cultural awareness Skills Development Psychological Development Unconscious Bias Johari Window Engaging others

Mental wellbeing of others

Physical wellbeing

Collective leadership

Systems awareness

OK Corral

Ego states

VUCA

Authenticity

Ladder of inference

Technical v adaptive

Empathetic listening

Strategic thinking

Iceberg coaching

Drama triangle

Cynefin

Skill Development Journey

Difficult conversations

Appreciative enquiry

Innovative thinking

Internal consulting

Being a mentor

Feedback

Active listening

Making YourCase

Critical Thinking

Coaching skills

Operational Excellence

Facilitation

Negotiating

Influencing

Finance

Managing Risk

Time/Career/Experience

Using our tried and tested process of making learning happen

APPLICATION Learning transfer to the workplace for embedded learning & development

SUSTAIN Ability & mindset to continue developing self & others

KNOWLEDGE Delivering knowledge through blended programme design

EXPERIENCE Immersive learning

approach which affects real behaviour change

How we work as learning & development consultants

Using our ELAS TM approach on multiple levels, we also commit to challenge & support in balance

ELAS TM

Creating learning experiences

Curriculum planning

High

Working together

Balance of Challenge & Support • Interested • Productive • Collaborative

High Challenge, no Support • Stressed • Frustrated • Anxious • Nervous • Energized/motivated

Engagement Learning

• Passionate • Harmonious

Sustainability

Application

High Support, no challenge • Laid back • Comfortable • Friendly • Dissatisfied • Lack of interest/productivity

Low Challenge, Low Support • Boredom • Apathy • Uninterested • Presenteeism • Passive

Challenge

Low

High

Support

Working as OD consultants with clients for over thirty years providing curriculum planning and delivery through Primeast Academy

Case Study 1 – Energy sector

Background Our client is a multinational oil and gas corporation headquartered in Texas, United States; the world’s third largest company by revenue and the second largest publicly traded company by market capitalisation. It has 37 refineries in 21 countries making it the largest refiner in the world. Primeast has worked with this client continuously since 1989 within the organisational development, training and coaching arenas. We are currently one of a small group of strategic vendors providing a mix of blended solutions.

Partnership Highlights

CLIENT NEED PRIMEAST SOLUTION

Globally applicable team working skills programme Request for a development programme for whole division of the corporation Various bespoke workshops in partnership with the European Organisational team How individuals can best contribute and work in teams to deliver synergistic results

Attend and design in the moment relevant dynamic experiences for learners for range of cross cultural, communication and collaboration projects

Design and deliver 2&3 day programmes that promoted a common approach with consistency globally

Early successful experiential courses in Communication, Team and Management skills, resulted in further courses being added around Cross cultural working and influencing and presentations, etc

Develop & deliver globally relevant/localised team-working skills programme (approx. 5000 learners in 32 countries)

Develop & deliver core customer service skills focused on 4 core competencies- customer mindset, building effective business networks, global mindset, systems thinking (approx. 1200 learners to date)

Early Career curriculum for new global hires

Establish network of shared service centres and get teams to effectiveness quickly

Range of experiential skills programmes to accelerate development of individuals in functional & Project teams (approx. 3000 learners over 2.5 years)

Project Highlights

CLIENT NEED PRIMEAST SOLUTION

Create coaching culture in global customer service network within chemicals business Reorientation of leadership mindset after major disaster Regional Individual Effectiveness Skill curriculum

Series of programmes delivered across Europe; Assertiveness & Influencing

7 day, real-time experiential development programme focused on values and honing core leadership skills

Coaching programme for line managers at all levels including some personal coaching and coaching skills development

Develop & deliver globally applicable orientation programme using experiential and accelerated learning techniques (approx. 7000 learners in 12 regional hubs) Develop and deliver globally relevant corporate skills programmes; Problem Solving, Consulting, Mentoring, Career Development (approx. 8000 learners in 24 countries)

Global Individual Effectiveness Skills curriculum

Onboarding programme for all new global hires

Reduce turnover of highly qualified staff in European shared services centres

Coaching programme for Line Managers at all levels including personal coaching and coaching skills development

Project Highlights

CLIENT NEED PRIMEAST SOLUTION

Additional Regional Individual Effectiveness Skills

Further curriculum development – Negotiation Skills

Various bespoke workshops in partnership with the European Organisational team

Attend and design in the moment relevant dynamic experiences for learners for range of cross cultural, communication and collaboration projects

Create coaching culture in global customer service network within global fuels & lubricants business

Coaching programme for line managers at all levels including some personal coaching and coaching skills development

support programme for safety supervisors in UK refineries and chemical plants

Develop and deliver an interpersonal skills development programme to upskill supervisors to have more effective safety conversations

Create coaching culture in global customer service network within lubricants business

Coaching programme for line managers at all levels including some personal coaching and coaching skills development

Coaching programme for line managers at all levels including some personal coaching and coaching skills development

Create coaching culture in global information services function

Working as OD consultants with clients for over thirty years providing curriculum planning and delivery through Primeast Academy

Case Study 2 – Technology Sector

Background Arrow Electronics Inc is an American Fortune 500 company headquartered in Colorado. Specialising in distribution and value added services relating to electronic components. Primeast has been working with Arrow for over three years as learning and development partner, supporting global OD development.

Project Highlights

CLIENT NEED PRIMEAST SOLUTION

Senior leadership excellence program that encourages a ‘Growth Mindset’ creative leadership styles

Prework: EQi 360 feedback profiling, learning objectives in discussion with the Line Manager Delivery: 3 workshops totalling 8 day over 8 months with coaching between workshops. Personal Project: applying their learning and network contacts to deliver a business, team or personal improvement.

Deliver Management Essentials program globally

Trained our facilitators to deliver in Asia, EMEA and NA bringing external perspectives, deep levels of knowledge, skills and aligned to the organisational values and style.

Upskilling the sales and leadership skills of sales team

A two-day workshop focusing on key sales techniques and ways to manage high performance teams.

A two-day workshop taking them through sales techniques that they can apply immediately back in the workplace

Sales teams development

Presentation skills for leaders and technical presenters

3 day workshop with follow-up coaching to practice real live presentations that participants had coming up. Enhancing impact, clarity, focus and results

Project Highlights

CLIENT NEED PRIMEAST SOLUTION

1 year program utilising the Leadership Circle Profile at the start and end, a series of individual coaching session and 3 Action Forums bringing together the 8 participants to work collectively. The focus is to enhance their leadership effectiveness, work on and deliver 2 significant business challenges and build a strong level of trust and collaboration across the EMEA business.

An advanced leadership development program for Country Managers as part of their succession plans for future VP’s

Program management administration support for the graduate program to coordinate communications, participants getting to the venue, accommodation, training facilities, meals and training materials for participants, program managers and guest speakers To provide soft skills training for the 1 year long Graduate Development program to run alongside the internal professional and technical training for 36 people

Develop 4 quarterly modules, team coaching and additional presentation skills support in advance of them presenting their group projects to the Executive panel. This included face- to-face modules, virtual instructor lead training and virtual team coaching

Regular review meetings, discussions, co-ordination and management of the project logistics. Provide budget and cost analysis and tracking spend by participant. Ensured the event was run smoothly and effectively overcoming and last minute changes or external changes such as cancelled flights through an air traffic control strike!

Working as OD consultants with clients for over thirty years providing curriculum planning and delivery through Primeast Academy

Case Study 3 – Pharmaceutical Sector

Background Novartis is a global healthcare company based in Switzerland that provides solutions to address the evolving needs of patients worldwide. In July 2015, Novartis had a market-cap of around $280 billion, making it the largest healthcare company by this metric. We have been working with Novartis for over 15 years as a learning and development partner.

Project Highlights

CLIENT NEED PRIMEAST SOLUTION

Pharma Development Business Unit - Improve ability of scientists and non-scientific professionals to solve Pharma Development Business Unit - Improve ability of scientists to lead and work in teams with members based around the world

Design and deliver Leading Remote and Virtual Teams Programme (approx. 250 learners in Switzerland and US)

Design and deliver Problem Solving programme and Leading Critical Thinking and Innovation programmes (approx. 300 learners in UK, France, Switzerland and US)

problems in a holistic manner balancing science, patient care, regulation and commercial imperatives

Global Oncology R&D Team - Improve ability of scientists and non-scientific professionals to solve problems in a holistic manner balancing science, patient care, regulation and commercial imperatives

Design and deliver customised Strategic Thinking programme to develop a ‘whole systems approach’ to strategy and problem solving (approx. 100 learners in Switzerland and US)

Project Highlights

CLIENT NEED PRIMEAST SOLUTION

Global Oncology Team - Improve ability of scientists and non-scientific professionals to be more adventurous in solving problems while still balance needs of science, patient care, regulation and commercial imperatives

Design and deliver Creative Thinking programme for Global Oncology Team (approx. 200 learners in Switzerland and US)

Global Oncology Team - Improve cross- functional and matrix working

Design and deliver Navigating Novartis networking programme for Global Oncology Team (approx. 200 learners in Switzerland and US)

Global Oncology Team - Improving impact of leaders and help them to be ‘more human’ Novartis International - Transfer to work options for senior leaders in above initiative

Design and deliver Leading with Emotional Intelligence programme for Global Oncology (approx. 500 learners in Switzerland and US)

Ad hoc individual coaching projects in support of Emotional Intelligence initiative (virtual and face to face)

Developing a Growth Mindset programme for Sandoz (a major Novartis subsidiary) using a ‘flipped classroom’ VILT format for 500 learners based in 12 countries and at delivery hubs in 4 countries across Europe

Sandoz - Shifting organisational mindset from ‘why?’ to a ‘why not?’

How we work - providing extended support

We create a dedicated wrap-around client team

Providing assurance, guidance, support & expertise

Subject Matter Experts

Client Manager – account management UK & USA

Associate Network – Global Delivery Team

Other Client Managers

Client Services – programme administration, service and support

Client Solutions– programme design and creation of materials – blended delivery

Building a strong, rewarding partnership

UK and US headquarters for global and local support

Global delivery team – over 40 countries – ensuring cultural, language and style fit Industry knowledge and experience

Subject matter expertise

An extension of your team – a guidance, design and support network

Dedicated wrap-around client team

PRIMEAST GLOBAL HEADQUARTERS 5 Greengate, Cardale Park, Harrogate, HG3 1GY United Kingdom +44 (0) 1423 531083 client.support@primeast.com PRIMEAST NORTH AMERICA 1600 Perrineville Road, Monroe Township, NJ 08831, United States +1 609 642 8821 beth.williams@primeast.com

CREATING PROFOUND LEARNING EXPERIENCES

primeast.com