How to Overcome Resistance to Change

When analyzing the reasons behind resistance to change, Torben Rick, a change management specialist from Europe, noted that employee resistance was caused by 12 critical factors: 1. Misunderstanding of the need for change 2. Fear of the unknown 3. Lack of competence 4. Connected to the old way 5. Low trust 6. Temporary fad 7. Lack of consultation (engagement) 8. Poor communication 9. Change of routine 10. Change exhaustion 11. Change in the status quo (they will be worse off) 12. Benefits and rewards

Strategies for overcoming resistance to change Some of the above 12 reasons for resistance to change must be tackled by effective process and skills training – lack of competence, change of routine, and connected to the old way, for example. Others must be tackled by creating a culture of change within the organization – poor communication, fear of the unknown, lack of consultation, temporary fad, and change exhaustion. However, of all tactics to overcome resistance to change, the most overlooked and underprepared is change management capability of executives, managers, and supervisors. This book will arm organizations, their executives and managers with a greater knowledge of how to overcome resistance to change by using effective employee engagement, management and leadership skills and competencies. We’ll start by looking at the emotional side of change within an organization, before looking at the leadership skills and approaches required to eliminate resistance to change.

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