How to Overcome Resistance to Change

A manager who is proficient in emotional intelligence will be better able to lead others through a period of change. He or she will be better equipped to:  Empathize and communicate effectively  Develop emotional maturity and manage the stress change creates  Manage relationships with employees and between colleagues  Help others to manage their emotional responses  Manage resistance to change The emotionally intelligent leader will better support managers, team leaders, and employees, and be more able to craft change in the workplace. The manager who is equipped with a high- EQ will manage personal change effectively. These skills can then be transferred to jumpstart change professionally. Psychologist Daniel Goleman authored an exceptional book simply called Emotional Intelligence – Why it can matter more than IQ in 1995 which is superb reading for all, and will help businesses and leaders as they strive to manage change in the workplace and benefit from the Emotional Intelligence Appraisal. Smart people (those with a high IQ) get hired. The people who can lead – those with a high EQ – get promoted. More than this, those with a high EQ are able break habits of a lifetime – an imperative tactic to overcome resistance to change. In the next chapter, we’ll see with a real-life example how being able to break old habits and reform new ones is key to making both personal and organizational change.

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