How to Overcome Resistance to Change

The key starting point to changing this dynamic of transformational change is understanding how you and others react in different situations. Only then can you begin to influence and persuade the behavioural change that is necessary to shape alignment of beliefs to the change program. Without this, cognitive dissonance will

continue to flourish and wreck your change initiative. Increase your self-awareness to understand others better

The art of influence and persuasion lies in the ability to interact with others. The higher your emotional intelligence, the better this ability will be. To develop your emotional intelligence, it is first necessary to have a deep understanding of yourself. What is your personality, how do you react in different situations and to different people, and how do you approach people? An emotional intelligence appraisal will identify the skills required to manage your own emotions as well as those of others. This will give insight of your emotional strengths and weaknesses, and enable you to develop the skills to:  Empathize and communicate effectively  Manage the stress change creates  Manage relationships with employees and between colleagues  Help others to manage their emotional responses  Manage resistance to change In the next chapter, we’ll outline the benefits of assessing your change leaders’ emotional intelligence.

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