Future Skills Portfolio US

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Design Thinking is a tried and tested process supported by a selection of practical tools and insights. It encourages an explorative, growth mindset which allows teams to collaborate and identify innovative and creative solutions to complex problems.


By taking time to really understand an issue and its impact on users, teams can redefine problems and collaborate to identify innovative solutions to then prototype and test for success. Design thinking requires a mindset shift that encourages teams to fail forward and search for answers to those complex and ill-defined problems.

Design Thinking



• Develop an understanding of the 5 stage Design Thinking process • An introduction to some tools and techniques which can be implemented in team decision making exercises

• An interactive introduction to the Design Thinking process, with exploration of practical tools and techniques to implement within the workplace. • Participants will be guided through several activities which allow application of the framework while testing out the skills needed to achieve success at each stage


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