Associate Onboarding - Step 1 Operations & Administration

Pre-delivery period

You should contact your client/project manager and arrange for any client information, training, refreshers and supporting materials to be provided in good time. If you are delivering on a project being managed by the business operations team, they will automatically arrange for your materials to be provided. Workbooks, equipment, evaluation forms and prework outputs (where applicable) will be either sent directly to the venue or to your address (when agreed in advance) prior to the delivery taking place. If this is a hotel, they will be sent to the Conference Manager with your name listed in the special instructions. We will let you know who signed for the materials should you need to trace them. If you prefer alternative arrangements, please confirm this with your programme coordinator in advance.

Pre-work or diagnostic outputs will also be provided with the materials where applicable.

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